Frequently Asked Questions

What should my child wear for class?

Our gymnastic students often choose to wear gym leotards, but they can also be comfortable in athletic pants or shorts and a closefitting t-shirt. Ninjas will be required to purchase a Ninja uniform consisting of a t-shirt and headband. These are available in our pro-shop or to order online at theninjazone.store.

We missed a class! Can we come at another time?

YES! We allow ONE makeup per month, but we do need to schedule it ahead of time to ensure there is space in the class! You can call our office, go online, or talk to us at the desk to schedule your makeup! Makeups are based upon availability and can be taken in another class at the same level or below your regular enrollment. Please note that our tuition is based on FIFTY weeks in the year. Spring and winter breaks are built into our calendar, and tuition is then broken down into monthly increments. We are not able to schedule makeups for those two weeks we are closed for classes.

How will I know if the gym is closed for weather, holidays, or any other reason?

If we have a last-minute closing due to weather or any other reason, we will immediately send emails or make phone calls. We will also update our social media pages (Facebook and Instagram). Any scheduled closings, such as holidays, are posted on our website and social media and on signs in our gym. As always, we want our families to be safe, so we ask that you make the final decision about traveling to a class in questionable weather. We can schedule a makeup for that day, as well as for any single day we are closed for holidays or other events.

May I stay to watch my child in class? Can I leave if I have an errand to do?

We are currently taking extra precautions to keep your kids safe in our gyms. We are encouraging that parents of school-aged children stay in their car and utilize our curbside drop off. If you do decide to enter the gym, face coverings are required for all adults in the building. Please send your child with his/her own water bottle clearly labeled with his/her name. For more detailed information about our safety procedures, please click here.

I need to take a break from classes. What should I do?

We require a two-month commitment from our new families so that we can show you our entire program. After that, we ask that you inform our office by phone (317-888-4805) or email by the 15th of the previous month so we can stop charges from happening for the following month. For example, if your student will not be attending class in July, you will inform us by June 15th that they will need to take a break. When you’re ready to return to classes, give us a call to see about available openings!

How do I keep up on the latest with the gym?

We would love for you to follow our social media pages for important info, updates, alerts, contests, photos, and FUN!!!!

My child is enrolled in class! What’s included?

Monthly tuition includes one class per week and one FUNtime per week using the current free promo code. We would also love to encourage you to attend any of our Open Gyms!  Open Gyms are $10 each.  Pre-registration is required for all FUNtimes and Open Gyms.  

Geist:  Monthly tuition includes one class per week and unlimited Challenge Sessions (FUNtimes) per week using the current free promo code. We would also love to encourage you to attend any of our Open Gyms!  Open Gyms are $10 each.  Pre-registration is required for all Challenge Sessions and Open Gyms

May I stay to watch my child in class? Can I leave if I have an errand to do?

We encourage parents to stay for class to watch your child progress. If you must step out for a few moments, please inform the office staff in case of an emergency. If your child requires assistance to use the bathroom, you are required to remain in the building during their class time. We are unable to provide supervision to children outside of class time. If you choose to leave during class time, please do so after the start of class. Team girls may arrive 10 minutes early and may sit in the designated areas in the back of the gym.
 
Parents and siblings should never enter the gym floor area during classes. We have everyone’s safety in mind!!!

How far in advance can I register for classes?

You may enroll in a class up to two weeks before your start date. You may be on a waitlist prior to that time if you know you would like to plan to be in a specific class. You may join a class at any time of the month, and we will prorate the first month only. We ask for a two-month commitment for new students.

I’m enrolled! Now what?

Welcome to our family! You are now ready to enjoy one FREE FUNtime every week (non-transferrable) with your enrollment! When you download our iClassPro mobile app, you will be able to schedule classes, camps, parents night out, parties, and more! You can even approve waivers, enter payment information, pay balances, change family information, and see our latest news & happenings! You can also access all of this through our parent portal at wrightsgymnastics.com!

How and when do I pay for classes?

We require a credit card on file for autopay. You will be charged on the 25th of the month for the following month’s tuition. Payment, in full, is required in order to maintain enrollment in a class. If you start class in the middle of the month, we will prorate the cost for you. We would appreciate it if you could update your card when necessary (i.e. new cards, expired cards, identity theft, new address, etc.)

I missed a class! What can I do?

We feel that consistent class attendance is very important to the development of our students, but we realize life gets in the way! If you must miss a class, we will offer a limited number of makeup tokens (up to 4 per year) on your child’s level. These are applied to your account following a missed class. Please submit your request via the Customer Portal, contact support@wrightsgyms.com, or give us a call at 317-888-4805. Makeups are a courtesy and are not guaranteed. However, we always do our best to find an open spot in a class for your student.

How/when does my child move up?

All children move at an individual pace. Our highly qualified staff is always monitoring and recording your child’s progress. Your child’s Instructor will contact you when your child is ready for the next level. Our priority is your child’s safety, enjoyment, and success!

View our Path to Progress for recreational gymnastics.

How will I know if the gym is closed for weather, holidays, or any other reason?

Last minute closures are communicated through a combination of texts, emails, and social media. Any scheduled closings, such as holidays, are posted on our website and app, on social media, and on signs in our gym. One week in the spring, the week of July 4th, and one week in December our gym is closed for breaks. These weeks are built into our tuition calendar, and you will not need to schedule a makeup for these days.

Can I adjust my days if it’s not what your schedule suggests?

Yes, you can!  You can either choose to do the daily rate or you can pick and choose days depending on your child’s e-learning schedule.

$5 Trial Class

All locations offer $5 trial classes (must pay by CC prior to attending). Upon enrollment, $5 will be taken off of your first month’s tuition.

Can I bring them before 8:00 am?

Unfortunately, no. Our day starts at 8:00 am and goes until 5:30 pm. You are welcome to drop them off and pick them up anytime between 8:00 am – 5:30 pm.

What is the class size?

Our goal is to keep an 8:1 student-instructor ratio.  Far smaller ratios that you would see in the classroom!

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